How Technical Assistance Improves Mining Results

Improving results in mining involves the Technical Assistance area. Mining companies can adopt four measures that improve performance, in items such as reducing downtime for maintenance and providing guidance on operators' work procedures.

In this article, we will detail the most efficient practices in the market. We will also show how suppliers with the profile of Máquinas Furlan are the best suited for actions in this area, as they have extensive experience in projects and develop complete solutions - ranging from equipment to castings.

What does Technical Assistance do in mining?

Technical assistance in the industry is basically related to two moments. One of them involves the technical delivery of the purchased equipment, in which the main functionalities are presented to the mining company.

The other involves maintenance, whether scheduled or not. In this sense, maintenance planning becomes important to avoid unforeseen downtime, the main consequence of which is a reduction in plant productivity.

Operating in accordance with the machine's instruction manual makes the machine less susceptible to emergency shutdowns. Good results also involve processing in accordance with the plant design, in items such as the indicated feed volume.

More recently, optimization of available resources has guided projects in this area. The industry has understood that necessary repairs can be accompanied by practices that increase the productivity of the deposit, reduce operating costs or provide greater safety for operators.

The qualities of the team responsible for the assistance or consultancy reflect the results. The Engineering team must have experience in the preparation and implementation of projects.

Fieldwork is important for developing an effective diagnosis, which helps to identify the best alternatives. Another important factor is the agility of the solution; the mining company needs to resume its work quickly.

The supplier must provide a complete solution. In the case of mining, the best alternatives come from industries that offer personalized service, as well as operations that range from equipment production to wear castings.

Where Technical Assistance can help mining companies

Basically, Technical Assistance aimed at the industrial segment operates on four fronts, which are:

. Guidance on work procedures;

. Guarantee of new or refurbished equipment.

. Planned and unplanned maintenance;

. Operation optimization.

Experience is also important. The mining company should look for a consultancy in the market that can offer improvements in performance or in the maintenance program.

From design to machines and parts, Furlan brings together the best solutions

Máquinas Furlan brings together the main characteristics of a company with the best mining solutions. The culture developed in the company over its 61 years of existence prioritizes practices that will quickly resolve the “pain” of this customer.

The Technical Assistance and Consulting teams are part of the company's Services area. They seek to offer support to both internal and external customers. This creates a fundamental link so that the other Furlan production areas understand the customer's needs.

Technical delivery is accompanied by full operational support and training. Periodic visits, which are included in the contract, allow us to evaluate the results obtained and suggest improvements. All processes use the most current market standards, such as ISO 9001:2015.

Another Furlan differential is its Consulting. Once again, a group specialized in mining projects and the various segments of Furlan Engineering work together, from the initial studies to advice on the acquisition of equipment.

With this support, the client makes their plants more efficient and productive. Production estimates, operational capacity and items required for the new project or expansion define the solution.

Examples: improvements generate greater productivity

We can cite practical examples. In the case of renovations, equipment that has been in use for several years can be improved when compared to the original design, so that the machine increases the number of tons processed per hour.

Projects also involved reviewing the type of cast alloy used, depending on the characteristics of the rocks in the client's deposit.

The level of reliability in Furlan products and services has allowed the development of another form of service: complete plants.

Here, an important piece of information is worth noting: the quality of the Services area's performance has allowed Furlan to serve customers whose deposits have equipment from other brands.

In short, this article shows the main points that managers should focus on when seeking Technical Assistance and Consulting for mining. We also mention Furlan's differentials in developing solutions for the rock processing industry.

So now, visit the Technical Support page on the Furlan website and find out about exclusive service channels.